Customer Service

As a Customer Service Representative at AutoCharge, you will be the voice of our company, providing exceptional support to customers while contributing to the growth of electric mobility adoption.

Montreal, QC
Satisfaction Clients
Temps plein

Responsibilities

  • Handle customer inquiries via phone, email, and chat regarding EV charging solutions
  • Process orders and coordinate installation scheduling
  • Provide technical support and troubleshooting guidance
  • Maintain customer records and document service interactions
  • Coordinate with installation teams and technicians
  • Follow up on customer concerns and ensure resolution
  • Generate service reports and track customer satisfaction metrics

Requirements

  • Handle customer inquiries via phone, email, and chat regarding EV charging solutions
  • Process orders and coordinate installation scheduling
  • Provide technical support and troubleshooting guidance
  • Maintain customer records and document service interactions
  • Coordinate with installation teams and technicians
  • Follow up on customer concerns and ensure resolution
  • Generate service reports and track customer satisfaction metrics

If you're customer-focused, tech-savvy, and enthusiastic about sustainable energy, we want to hear from you!

If you're driven, innovative, and eager to make an impact in the electric mobility industry, we want to hear from you!

Apply now to join our team at AutoCharge and take your career to the next level.